Effective Date: August 9, 2026
We may collect information that you voluntarily provide to us when you interact with our website. This may include your name, email address, phone number, company or organization name, mailing or business address, information submitted through contact, wholesale, or inquiry forms, and information included in messages or requests you send to us. We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, referring website or source, and general information about how visitors interact with our website. We use this information primarily to operate, maintain, secure, and improve our website.
Cocoa Ridge may use the information we collect to respond to questions and inquiries; respond to wholesale or business requests; provide information about our products and services; communicate with customers, prospective customers, and business partners; operate and maintain our website; improve its functionality and content; understand how visitors use it; protect it against fraud, abuse, and security threats; and comply with applicable legal obligations. We will not use your personal information for purposes unrelated to those described in this Privacy Policy without providing appropriate notice where required by law.
If you submit information through a contact, wholesale, or other inquiry form on our website, the information you provide may be sent to Cocoa Ridge or to a third-party service that helps us process website submissions. We may use the information you submit to respond to your request and communicate with you regarding your inquiry. Please do not submit sensitive personal information through our website forms unless specifically requested and necessary.
Our website may use cookies and similar technologies. Cookies are small files placed on your device that can help websites remember information and understand how visitors interact with the website. Cookies may be used for website functionality, website security, understanding website traffic, analyzing website performance, and remembering preferences. Some cookies may be provided by third-party services used to operate or analyze the website. You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.
We may use website analytics services to understand how visitors use the Cocoa Ridge website. Analytics services may collect information such as pages visited, approximate location, device information, browser information, and interactions with the website. This information helps us understand website traffic and improve the website. If analytics or other tracking services are enabled on the website, those services may collect information according to their own privacy policies.
Cocoa Ridge does not sell your personal information. We may share information with trusted third parties when reasonably necessary to operate our website or provide requested services. These parties may include website hosting providers, website form and communication providers, analytics providers, email or communication service providers, information technology and security providers, professional advisors when necessary, and government authorities or other parties when required by law. Third-party service providers are generally permitted to use personal information only as necessary to provide services to Cocoa Ridge or as otherwise permitted by applicable law.
Our website may contain links to websites operated by third parties, including social media platforms, business partners, suppliers, or other websites. Cocoa Ridge is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations. The specific retention period may vary depending on the type of information and the reason it was collected.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to request access to personal information we maintain about you; request correction of inaccurate information; request deletion of personal information, subject to applicable exceptions; request information about how your personal information is collected or used; opt out of certain communications; and exercise other privacy rights provided by applicable law. To make a privacy-related request, please contact Cocoa Ridge using the contact information provided below. We may need to verify your identity before completing certain requests.
If you are a California resident, California law may provide you with additional privacy rights. Depending on the circumstances, California residents may have rights regarding access to, correction of, or deletion of personal information, as well as rights concerning certain uses or disclosures of personal information. Cocoa Ridge does not sell personal information. If you are a California resident and would like to exercise a privacy right, please contact us using the information below.
Residents of certain other states may have additional privacy rights under applicable state privacy laws. Cocoa Ridge will process valid privacy requests in accordance with applicable law. If you believe you have a privacy right under the laws of your state, you may contact us using the information below.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle personal information.
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Cocoa Ridge using one of the options below.
This Privacy Policy applies to information collected through the Cocoa Ridge website. It does not necessarily apply to information collected through other means, such as offline transactions, employment applications, third-party websites, or other business systems, unless specifically stated. If you have questions about how Cocoa Ridge handles your personal information, please contact us using the information above.